These Terms and Conditions of Sale apply to all digital product sales (ebooks) made through the website MyGlobalTravelGuide, operated by MyGlobalTravelGuide, a business registered in France.
By purchasing a product on this Site, the customer (hereinafter “you” or “the customer”) fully accepts these Terms.
1. Products
MyGlobalTravelGuide sells digital travel guides in the form of downloadable PDF ebooks. These are non-physical products delivered via email or through a user account.
2. Prices
All prices are listed in euros (€) or other specified currencies and include all applicable taxes (VAT where applicable). MyGlobalTravelGuide reserves the right to modify prices at any time. The price applicable is the one displayed at the time of purchase.
3. Payment
Payments are processed securely via Stripe, accepting major credit and debit cards. Payment must be made in full before the product is delivered.
4. Delivery
After successful payment, the ebook is available:
- Via instant download on the confirmation page.
- Sent to your email address.
- Optionally available in your customer account if one is created.
5. Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content that is downloaded immediately after purchase. By confirming your order, you waive your right of withdrawal.
6. Refund Policy
Due to the nature of digital products, all sales are final. No refunds or exchanges will be provided unless there is a technical issue preventing download or access. In such a case, please contact us at contact@myglobaltravelguide.com .
7. Intellectual Property
All ebooks sold on MyGlobalTravelGuide are protected by intellectual property laws. Purchasing a guide grants you a personal, non-transferable license to use the content. It is strictly prohibited to copy, share, resell, or distribute the content without written permission.
8. Customer Support
For any issue or question, please contact our support team at:
📧 Due to the nature of digital products, all sales are final. No refunds or exchanges will be provided unless there is a technical issue preventing download or access. In such a case, please contact us at contact@myglobaltravelguide.com .
9. Personal Data
Your personal information is processed in accordance with our Privacy Policy, in compliance with the GDPR. We do not store your payment information.
10. Governing Law
These Terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action. If necessary, jurisdiction lies with the competent French courts.
11. Modification of Terms
MyGlobalTravelGuide reserves the right to update these Terms at any time. The version applicable is the one accepted by the customer at the time of purchase.